Today’s retail stores are navigating new challenges in their mission to achieve labor efficiency, better customer experience, and operational excellence. Engineered by retail experts in collaboration with retail teams, VoCoVo devices are built to empower the people at the heart of your stores.
Our Series 5 Pro headsets allow for discrete communication among employees and security teams. With half of store associates considering quitting their jobs as a result of customer abuse, it’s critical to make a change.
VoCoVo’s all-in-one solution provides an easy, but discreet way of notifying other headsets, or security, of a threat in-store. Making sure your team and store stay safe at all times.
Our headsets allow for quick reaction times to health & safety risks. Team members can easily alert one another about an issue, so no person is harmed in your store. Ensuring compliance and reduced litigation across your estate.
With VoCoVo call points your customers are never too far from help. Our call points can be placed anywhere in your store, the customer simply presses the button for assistance and can engage in a 2-way conversation with an associate.
Associates can answer customer calls on the shop floor with our telephone integration. Hands-free headsets let associates answer customer questions both in-store and on the phone, without pausing their work.
Tap into data from across your estate to optimize the ROI of your devices. From headset usage and call point activations to associate response times, the Portal makes it easy to analyze performance and increase efficiencies.
Ensure a better in-store experience. Connecting your teams via the Series 5 Pro headsets, allows for associates to communicate with one another when they need help. This ensures that customer questions are answered to the highest standard.
Our call points ensure customers can get the attention of an associate with ease. Two-way communication means a customer can receive help, without physically being next to an associate.
The VoCoVo keypads connect your checkout staff with their peers, being able to alert them of requirements at the touch of a button. Headsets also ensure enhanced communication to ensure a smooth self-checkout experience, allowing every customer the best experience possible.
With limited time to onboard staff, with VoCoVo headsets you can connect your new recruits to your experienced associates. Let your associates assist each other on the shop floor, gaining experience and maintaining productivity.
Disconnected employees equals dissatisfied employees. With VoCoVo’s Message Cast, store managers and HQ can send messages directly to associates via their headsets, keeping them informed and feeling valued.
With VoCoVo all associates can be connected. Alternative headset wearing styles are available for those who need them. Designed for maximum comfort, headsets can be adjusted to the individual. Integrations with TCoil also ensure those hard of hearing can get the full connected experience.
With Message Cast, you can set regular reminders for tasks, whether that be to do with power saving or recycling. You can encourage your associates to be an active part of your goals.
What does the store of the future look like for you? With the number of IoT connected devices on the rise in retail, our headsets can be integrated with thousands of smart devices.
Our API ensures you’re future ready. With VoCoVo devices you have the scope to connect to whatever devices emerge in years to come, making sure that your headsets can support you in staying competitive and connected.
