Our Industries |
Grocery stores

Make retail better connected

We empower teams across 6,000 locations to collaborate, communicate, and connect through voice.

Trusted by

Technology built for retail

Loud tannoys, crowded isles, long queues at the checkouts; it’s no wonder so many customers dread the weekly shop. We’re helping supermarket teams change this by connecting stores, colleagues and customers through voice.

Headsets
Enable teams to talk, listen & help
Keypads
Support at the push of a button
Call Points
Customers in need of assistance
Self-Checkouts
Unmanning your checkouts

Cut the queues and keep customers moving

Nobody likes waiting in line. In fact, up to 41% of UK shoppers will reconsider a purchase if the queuing time is too long. VoCoVo makes it easy to open a checkout at the touch of a button, and even manage and authorise self-checkouts remotely.

Work with existing security measures

VoCoVo integrates with existing security systems to alert colleagues across your store if there’s a problem. When teams coordinate quickly and discreetly via headsets, up to 70% of thefts are prevented and according to our customers, colleagues feel 54% safer at work.

Secure your store

Why supermarkets choose VoCoVo

Building seamless customer experiences through voice.

Reduce costs

Based on data from our customers, reducing kilometres travelled by 1km per colleague, per day, saves an average of £16,425 per store, per year. With our VoCoVo Headsets, staff can perform stock checks, get help from their colleagues and respond to self-checkout alerts, without having to walk around the store.

Better customer service

VoCoVo empowers teams to respond almost instantly to enquiries on the phone or at the tills. Just ask Asda, whose colleagues are helping customers three times faster with our tech.

One device

Let your team talk, listen and help customers from anywhere in store using the lightest Headset on the market. This includes receiving voice alerts, checking stock and training new colleagues ‘on-the-job’ with access to help and support via their Headset.

Trusted to empower

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83,000

Users

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6,000

Locations

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21

Countries

Crystal-clear audio

Freedom from Wi-Fi

Built around proven digital radio technology, communication between colleagues is simple and intuitive. Using professional-grade radio frequencies, our Handsets, Headsets, Call Points and Keypads won’t be a burden on your Wi-Fi when connecting your teams.

Designed for connecting teams

Our tech is good news for customers, too. According to our research, customers are 300% happier with their in-store experience when stores use VoCoVo.

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Knowledge sharing

Colleagues can share knowledge instantly with each other to help customers faster.

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Improved team morale

Colleagues feel safer and happier at work with VoCoVo.

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Training and onboarding

New starters can be mentored remotely, ask questions and learn as they go.

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Remote broadcasting

Speed up store-to-store communication and send updates from Head Office apps.

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Efficient colleagues

When colleagues don’t have to search the shop floor for answers, they can get on with task at hand.

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Customer experience

Customers get faster responses, shorter queues and the best of your colleagues.

Start your journey towards a better connected team