Our Industries |
Grocery stores

A fresh take on service

Change the way your customers think about grocery shopping by unleashing your team’s potential.

Already trusted by

Made for retailers

Loud tannoys, crowded isles, long queues at the checkouts—it’s no wonder so many customers dread the weekly shop. We’re helping supermarket teams change this by connecting stores, associates, and customers through voice.

Freedom to listen, talk, & help
Instant associate support
Call Points
On-demand customer service
Covering your checkouts

Keep your customers moving

Nobody likes waiting in line. In fact, up to 41% of shoppers surveyed will reconsider a purchase if the wait time is too long. VoCoVo makes it easy to open a checkout at the touch of a button, and even manage and authorize self-checkouts remotely.

Beef-up security

VoCoVo integrates with existing security systems to alert associates across your store if there’s a problem. When teams coordinate quickly and discreetly via Headsets, up to 70% of thefts are prevented and according to our customers, colleagues feel 54% safer at work.

Secure your stores

Why supermarkets choose VoCoVo

Making grocery shopping less of a grind

Cut costs by saving steps

Based on our customer data, reducing kilometers traveled by 0.6 miles per team member, per day, saves an average of $21,900 per store, per year. Staff can perform stock checks, get help from their colleagues, and respond to alerts, without having to move around the store.

Transform customer service

VoCoVo empowers teams to resolve inquiries instantly on the phone or at checkout. Just ask Asda, where teams are helping customers through checkout 3x faster with VoCoVo.

Every task, one device

Let your team talk, listen, and help customers from anywhere in their store using the lightest Headset on the market. From receiving voice alerts and checking stock, to training new teammates ‘on-the-job’ by providing support via their Headsets.

Trusted to empower

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Crystal-clear audio

Not another Wi-Fi burden

Built around proven full-duplex technology, communication between associates is simple and intuitive. Utilizing professional-grade radio frequencies, our Handsets, Headsets, Call Points, and Keypads won’t slow down your Wi-Fi when connecting your teams.

Designed for connecting teams

Our tech is good news for customers, too. According to research, customers are 300% happier with their in-store experience when stores use VoCoVo.

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Knowledge sharing

When expertise flows freely between teams they can help your customers faster.

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Improved team morale

Team members feel safer and happier at work with a VoCoVo Headset.

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Training and onboarding

New starters can be mentored remotely, ask questions, and learn as they go.

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Remote broadcasting

Speed up communication between your stores and send company-wide updates from Head Office.

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Efficient teams

When teams don’t have to search the shop floor for answers, they can focus on the task at hand.

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Customer experience

Customers get the best out of your team members and spend less time waiting in line.

Start your journey towards a better connected team