Hardware |
Infrastructure

Systems built around you

Create a modular system that grows with your business

The power of voice

VoCoVo Infrastructure

VoCoVo is a modular and scaleable solution that’s tailored to cover all areas of your store—including carparks, warehouses and multiple floors. Each Base Unit is a hub for up to 29 Headsets and Handsets, and our Repeaters make it easy to extend coverage across your entire store—inside and out

Explore our ecosystem

A solution that allows for more than just talking

Wireless communication with the latest conferencing technology

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Scaleable & easy to install

A fully modular solution that grows with and for your business needs.

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Full-duplex speech

Utilises radio frequencies to connect your teams, making them reliable and secure.

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Secure

No open radio frequencies and no more loud tannoy announcements.

The core

VoCoVo Controller

The VoCoVo Controller forms the core of a highly scalable system. The VoCoVo Controller can be located anywhere on site and connects to VoCoVo Bases using an existing or a dedicated CAT5 network. VoCoVo Controller(s) can communicate with each other across networks offering truly integrated team communication solutions across the enterprise.

Connect all devices

VoCoVo Base Unit

The VoCoVo Base Unit provides the wireless backbone to the range of VoCoVo devices. The Base Units can be used in isolation (standalone) or networked to provide a multi-cell wireless infrastructure.

With a range of up to 120 metres at each cell, and multi-cell capability, VoCoVo can cover the largest of sites with ease. From Multifloor/Multi department retail, to stadiums, and beyond.

Boost your signal

VoCoVo Repeater

The VoCoVo Repeater provides a simple means to extend the range of the VoCoVo wireless network.

In standalone systems, the Repeater can provide extended coverage, where a multi-cell installation would normally be required.

Infrastructure

A solution that connects the entire store

We cover the world’s biggest Primark in Birmingham; 7 floors of fashion and over 300 staff. We can do this by adding additional Base Units and Repeaters to cover the largest stores inside and out.

Installed by our experts

The installation process

Installing our infrastructure is straightforward and only handled by VoCoVo or authorised engineers.

  1. Pre-install
    We’ll complete a site survey to assess what equipment is required and the best places to implement the equipment to achieve the strongest and widest signal to cover all areas.
  2. Install
    A VoCoVo, or authorised engineer team will visit the site and install the equipment at an agreed time, testing the signal at each step to ensure total coverage.
  3. Handover and support
    The engineers will provide an overview of the equipment and hand the working solution over to the store team ready to use. Our care team will follow up offer support and additional training.

Product Specification

Dimensions including stand (mm)
200W X 150H X 57D (indoor enclosure)
Weight
330g (indoor enclosure) 580g (outdoor enclosure)
Antennas
Internal omni-directional antennas Indoor Range: 50 m / Outdoor Range: 300 m
Frequency
1880 -1900 MHz (10 carriers) Europe/AU/NZ 1920 – 1930 MHz (5 carriers) US
Standards & Approvals
EN301406 (TBR6) EN30176-2 (TBR10) EN60950-1 (SAFETY)
IEC60950-1 -CSA-c CSA-us or UL60950-1 EN301489 (EMC,ESD)
RF (EMF,SAR) FCC part 15D, conducted & radiated FCC part 15B RSS213

Temperature range °C (°F)
-5° to +55° (23 to 133°F)
Power supply
Power over ethernet (PoE): 48V-IEEE802.3af (Class 2)
Energy usage
4W (per unit)
IP ratings
Indoor enclosure – IP20 / Outdoor enclosure – IP54/65

Frequently asked questions

Can I install the system myself?

An entry level VoCoVo solution is designed to be simple, quick and easy to install. If you can put up a shelf, you can install VoCoVo. For larger scale VoCoVo solutions we offer installation services by our team of trained engineers.

What is the range and coverage of a VoCoVo install?

Virtually limitless.

A basic VoCoVo ‘Go’ setup powered by a single Base Unit will cater effortlessly for most small and medium sites.

Repeaters around a single Base Unit amplify the signal into hard-to-reach corners. Whether you need more Base Units or Repeaters will come down to the site footprint.

For enterprise and warehouse scale installs covering vast floor space, you’ll need a Controller Unit able to service around 1000 headsets across vast, olympic-scale sites.

We’ll hand-hold teams with granular training and will also offer guidance on the ‘perfect fit’ VoCoVo install for what you’d like to achieve in the spaces you’d like to achieve it in.

Do you provide training and support?

Yes, we have video tutorials available online showing you how to get the best out of VoCoVo and our technical support team are available online to help with any additional questions.

Do I need special wiring or power connections?

No, VoCoVo can be connected to a standard electrical socket or an electrical spur. To get the best from the system we recommend that the Controller is positioned in a central location and mounted high up to improve coverage.

Will VoCoVo overload my Wi-Fi?

No.

Instead of competing with wifi dependent systems, VoCoVo runs on its own frequency dedicated to carry voice communication in a local environment. If your wifi goes down, no big deal. VoCoVo keeps on running and the show goes on. 

 

An internet connection is required should you want to access additional features such as our insight portal, customisable Call Points and various integrations. 

Product Support

 

Support content including user manuals, FAQs, video tutorials and more

Product Support

Start your journey towards a better connected team.