Reduce steps, cut theft and keep your store running smoothly by connecting your team with one solution.
Think of all the hours spent walking to the stock room or searching for colleagues on the shop floor. With VoCoVo, your team can check stock, find a colleague or ask a question straight from their Headset.
Team communication
VoCoVo integrates with existing security systems to alert colleagues across your store if there’s a problem. When teams coordinate quickly and discreetly via headsets, up to 70% of thefts are prevented and according to our customers, colleagues feel 54% safer at work.
Create conference channels for your individual shop floor teams to keep more concise team collaboration. All the while, keep the whole team connected via a general channel that colleagues can join. Unlike traditional walkie-talkies, we use full-duplex technology to deliver crystal-clear audio that flows in both directions. This means you can listen to others while you’re speaking, just like you’re talking face-to-face.
With colleague uniforms being less obvious, VoCoVo headsets make colleagues identifiable on the shop floor. Allowing customers to ask for assistance more confidently and receive better service when they do.
With retail stores being an ever changing environment, our Call Points are entirely mobile and can be picked up and moved with ease. Whether the store has be rearranged or a point of sale display has been introduced, Call Points can be there to assist customers and empower staff.
Customer Call Points“The flexibility of the VoCoVo Call Points means that we don’t need colleagues to be tied to manning help desks or the changing rooms. Instead colleagues can be more productive, and assist customers when they are needed”
Building seamless customer experiences through voice.
VoCoVo makes it easy to train new staff by giving them the confidence to learn as they go. When they have a question, they can get answers instantly via their headset.
Don’t weigh your team down with clunky tech and awkward battery packs. Our wireless Headsets are lightweight, comfortable and designed to blend in, so they’ll never go out of style.
Let your team talk, listen and help customers from anywhere in store using the lightest Headset on the market. This includes receiving voice alerts, checking stock and training new colleagues ‘on-the-job’ with access to help and support via their Headset.
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Built around proven digital radio technology, communication between colleagues is simple and intuitive. Utilising professional grade radio frequencies, our Handsets, Headsets, Call Points and Keypads won’t be a burden on your Wi-Fi when connecting your teams.
Our tech is good news for customers, too. According to our research, customers are 300% happier with their in-store experience when stores use VoCoVo.
Colleagues can share knowledge instantly with each other to help customers faster.
Colleagues feel safer and happier at work with VoCoVo.
New starters can be mentored remotely, ask questions and learn as they go.
Speed up store-to-store communication and send updates from Head Office apps.
When colleagues don’t have to search the shop floor for answers, they can get on with task at hand.
Customers get faster responses, shorter queues and the best of your colleagues.
