Need to check stock for a customer or ask a team member for help? With VoCoVo, your associates can get answers at the touch of a button. No unnecessary journeys, no frustrated customers, no wasted hours—just more time to find the perfect fit.Improve team communication
VoCoVo integrates with existing security systems to alert your store team if there’s a problem. Because associates can coordinate quickly and discreetly via their Headsets, up to 70% of thefts are prevented and, according to our customers, team members feel 54% safer throughout their shift.
We’ve made it easy to create voice conference channels for your individual teams—from shop floor teams to warehouse staff—and a general channel that keeps everyone connected. This way, associates can focus on what’s relevant for them and you can choose who’s a part of the conversation. Unlike traditional walkie-talkies, VoCoVo uses full-duplex technology to deliver crystal-clear audio that flows in both directions. So teams can talk and listen naturally, just as they would face-to-face.
With more subtle uniforms becoming the norm, our VoCoVo Headsets make it easy for shoppers to identify your team members on the shop floor. Allowing customers to ask for assistance more confidently and receive better service when they do.
Designed for the ever-changing environment in retail stores, our customer Call Points are 100% mobile and easy for team members to pick up and move around the store. Whether you’re rearranging the shop floor or adding a POS display, Call Points can be there to help customers and empower your team.
Go to Call Points
“The flexibility of our VoCoVo Call Points means that we don’t need colleagues to be tied to manning help desks or the changing rooms. Instead, colleagues can be more productive, and assist customers when they are needed.”
Building seamless customer experiences through voice
VoCoVo makes it easy to train up new associates by giving them the confidence to learn as they go. When they have a question, they can get answers instantly via their Headset.
Don’t weigh your team down with clunky tech and awkward battery packs. Our wireless Headsets are light, comfortable, and designed to blend in—so they’ll never go out of style.
Let your team talk, listen, and help customers from anywhere in the store. This includes receiving voice alerts, checking stock, and training new starters remotely with access to help and support via their Headset.
Built around proven full-duplex technology, communication between associates is simple and intuitive. Utilizing professional-grade radio frequencies, our Handsets, Headsets, Call Points, and Keypads won’t slow down your Wi-Fi when connecting your teams.