The latest and best articles focused on retail communication devices
Discover articles written by our industry experts
Improving security in self-checkout areas
Self-checkouts may be convenient for customers, but they are also convenient for criminals. Here are some ways to bulk up your SCO security.
How the pandemic changed our attitude to self-checkouts
The pandemic convinced many skeptical customers to try self-service for the first time. Now that the technology has caught on, it’s time to make it work for you.
How instant communication leads to better customer service
The post-pandemic customer is less patient than ever. Faster communication is the only way to hold your own against online stores.
What’s the ideal length of a DIY / homewares shopping session?
DIY and homeware customers have grown used to the convenience of online shopping.
Three ways to manage productivity with a reduced team
Operating with a reduced team will always be a challenge. With fewer colleagues on the shop floor, you need to be sure that everyone is working as efficiently as possible.
The state of wellbeing in retail – how the pandemic impacted everything
A recent survey by the charity Retail Trust found that retail colleagues are suffering the lowest levels of mental wellbeing in the entire UK workforce.
Colleague wellbeing in smaller teams – what can be done?
Colleagues in smaller teams are especially vulnerable to the pressures of the shop floor.