Integrate your telephone system with wireless headsets and handsets

Empower your staff to offer a better level of customer service and to answer calls on the shop floor. No more being tied to the office. No more juggling multiple devices, such as walkie talkies and phones.

Customers can pick the most relevant team to speak to, using an auto attendant.

Their call is then answered via staff headsets or handsets. If needed, staff can transfer calls to specialist colleagues, or put customers on hold while they get support.

With telephony integration, staff can also make outgoing phone calls from the shop floor. Answer tough customer questions by calling head office, a distribution centre or a help desk.

Telephony integration

Connect wireless headsets and handsets to the wider world

Integrates with any telephone system
No need to change to a new telephone system
Connects to individuals or teams
Direct customer calls to the most relevant employee
Makes outgoing calls
Call from the shop floor via headsets and handsets

Our Products

VoCoVo’s Telephony Integration works with headsets and all other elements of the product suite. Learn more about all of our business communication tools here.

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Top Curve

“We’re really impressed with the quality of the VoCoVo headsets. Costs have been reduced as we no longer have to replace parts so frequently.”

Paul Cannon, Head of Retail IT, Wickes

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