Integrate your telephone system with wireless headsets and handsets
Empower your staff to offer a better level of customer service and to answer calls on the shop floor. No more being tied to the office. No more juggling multiple devices, such as walkie talkies and phones.
Customers can pick the most relevant team to speak to, using an auto attendant.
Their call is then answered via staff headsets or handsets. If needed, staff can transfer calls to specialist colleagues, or put customers on hold while they get support.
With telephony integration, staff can also make outgoing phone calls from the shop floor. Answer tough customer questions by calling head office, a distribution centre or a help desk.
Connect wireless headsets and handsets to the wider world