Give associates the power to make, answer, and transfer customer calls straight from their VoCoVo device.
With this integration, authorized associates can make, answer, hold, and transfer calls straight from their VoCoVo device. Teams aren’t juggling unnecessary tech, individuals can connect instantly with other stores or make outgoing calls, and shoppers enjoy a smoother customer experience whether they call or visit your store.
Associates can pick up customer calls immediately from anywhere in the store. The result? Faster, more efficient customer service.
Forget running to the office or scrabbling for a phone, now team members can answer calls easily while they work.
Associates can park calls while they get help from a manager or find answers quickly, without being overheard.
Want cheaper telecoms? VoCoVo can integrate with any telephony provider with an SIP (including PSTN, ISDN, and PBX). Once you’re set up, your teams can ditch cordless phones, for good.
Associates can park calls while they find answers or transfer to a teammate with the right expertise, so customers always get the best service.
Need to check stock in another store? The Speed Dial menu makes it easy for associates to call neighbouring stores at the touch of a button.
Give every associate the power to call 911 or other emergency services quickly and discreetly from anywhere in the store.
