Cost effective telephony solution

Give colleagues the power to make, answer and transfer customer calls straight from their VoCoVo device.

All in one device

With this integration, authorised colleagues can make, answer, hold and transfer calls straight from their VoCoVo Headset. This way, teams are no longer juggling unnecessary tech, they can connect instantly with other stores or make outgoing calls, and customer experience is smoother whether shoppers call or visit your store.

Why integrate VoCoVo with telephony?

List item icon

No more missed calls!

Colleagues can pick up customer calls from anywhere in the store. The result? Faster, more efficient customer service.

List item icon

More efficient colleagues

Forget running to the office or scrabbling for a phone, now team members can answer calls easily while they work.

List item icon

Confidential call handling

Colleagues can park calls while they get help from a manager or find answers quickly, without being overheard.

How it works

Want cheaper telecoms? VoCoVo can integrate with any telephony provider with an SIP (including PSTN, ISDN, and PBX). Once you’re set up, your teams can ditch cordless phones, for good.

Telephony features

List item icon

Call Parking

Colleagues can park calls while they find answers or transfer to a teammate with the right expertise, so customers always get the best service.

List item icon

Outgoing Calls

Need to check stock in another store? The Speed Dial menu makes it easy for associates to call neighbouring stores at the touch of a button.

List item icon

Quick-Dial 999

Give every colleague the power to call emergency services quickly and discreetly from anywhere in the store

Start your journey towards a better connected team