Give colleagues the power to make, answer and transfer customer calls straight from their VoCoVo device.
With this integration, authorised colleagues can make, answer, hold and transfer calls straight from their VoCoVo Headset. This way, teams are no longer juggling unnecessary tech, they can connect instantly with other stores or make outgoing calls, and customer experience is smoother whether shoppers call or visit your store.
Colleagues can pick up customer calls from anywhere in the store. The result? Faster, more efficient customer service.
Forget running to the office or scrabbling for a phone, now team members can answer calls easily while they work.
Colleagues can park calls while they get help from a manager or find answers quickly, without being overheard.
Want cheaper telecoms? VoCoVo can integrate with any telephony provider with an SIP (including PSTN, ISDN, and PBX). Once you’re set up, your teams can ditch cordless phones, for good.
Colleagues can park calls while they find answers or transfer to a teammate with the right expertise, so customers always get the best service.
Need to check stock in another store? The Speed Dial menu makes it easy for associates to call neighbouring stores at the touch of a button.
Give every colleague the power to call emergency services quickly and discreetly from anywhere in the store
