In-store communication solutions for retail and wholesale
Our wireless headsets for retail stores enable crystal clear conversations in every part of your business. They’re specially designed to be lightweight and robust.
Each member of the team only needs one device to stay connected. Retail communication headsets and handsets offer a range of ways to communicate – including real-time event messaging, telephony, two-way calls, and emails.
You can add other products as and when you need them, such as VoCoVo CallPoints, Checkout KeyPads, and telephony integration.
Roll over the blue dots to see the benefits VoCoVo can bring to your business
The floor manager’s VoCoVo Handset is on his desk in loudspeaker mode while he monitors headset communication activity on the shop floor.
An 'urgent product recall' request has been received
A customer is choosing a new television, but can’t decide which model.
A multi-tasking retail assistant has answered an incoming customer telephone call using the call handling function on the VoCoVo headset.
A retail assistant is with a customer on the shop floor checking the whereabouts of an order.
A retail assistant is using her VoCoVo smart phone app to check the product pricing and stock levels.
A checkout operator has pressed ‘pricing enquiry’ on the VoCoVo Checkout KeyPad.
A Real-Time event alert has been received onto the supervisor's smart phone notifying her that freezer four's temperature is rising and needs immediate attention.
The retail assistant hears a message on her VoCoVo Headset, ‘Customer assistance – Audio department’.
Built around your retail or wholesale business
Our retail communication solutions are perfect for small stores where employees want to talk to colleagues in other locations.
They’re also highly scalable, making them ideal for large retailers that want to connect employees across warehouses, shops, and car parks. They can even connect your stores to different sites around the world.
VoCoVo clients enjoy a rapid return on investment
|Reduce checkout queues|
Connect cashiers with colleagues on the shop floor
|Improve customer experience|
Empower colleagues to assist customers quickly and efficiently
|Never miss a call|
Headsets and handsets integrate with telephony
|Boost employee experience|
Connect colleagues across your retail or wholesale business
|Reduce the number of devices|
Replace walkie talkies and phones with multifunctional devices
|Minimise store costs|
Optimise staffing levels and spend on replacement parts
|Future-proof your stores|
Add new devices and communication points as needed
Stores work better connected
With VoCoVo, the whole team can talk, listen, and help at the touch of a button.
For example, a customer presses a VoCoVo CallPoint to get served at a click and collect desk. Colleagues are instantly notified via their retail store headsets and go to help the customer.
A sales assistant is asked a question they don’t know the answer to. They use their handset to get advice from specialist colleagues without leaving the customer’s side.
A cashier uses a VoCoVo KeyPad to request pricing information. Their colleague confirms the item’s price via their retail store headset. The cashier doesn’t have to wait for their colleague to return from the other side of the store and is able to continue serving customers.