Customer stories

Meet the happiest and most
productive teams in retail

Independently verified

Success stories backed by independent research

Our stories show how businesses of all sizes use VoCoVo to enhance operations, improve team coordination and drive customer satisfaction – the Forrester report quantifies what this could mean for you.
3-Year ROI
142%
Return on investment over three years
Enhanced customer service
90%
Improvement in customer query response times
Cost savings
£8.1m
Reduction in labour costs through efficiencies
Featured

Supercharging teams at Asda

Asda is perhaps the UK’s best-known retailer. Since it was founded in 1949, it has grown into one of the country’s top 3 supermarket chains. Today, it employs 145,000 people across 633 locations. The company is famous for its dedication to improving the customer experience and for its commitment to colleague welfare. This chimes with our own mission statement, making it a dream partner for us to work with.
"VoCoVo are committed, even with the speed in which their business is growing. We have dedicated colleagues on the account who are always available to provide support, where required. VoCoVo are very much part of our business strategy and we will be actively looking at the opportunities to expand to further areas."
Stuart PeelProject Manager

Explore all customer stories

Download the Forrester report

What’s the ROI of VoCoVo?

We commissioned Forrester Consulting to conduct a Total Economic Impact™ study to interrogate the ROI of our technology, and provide a framework for evaluating the financial impact VoCoVo could have on your organisation.