Checkout Keypads

Give cashiers a direct line to their shop-floor team

Keypads connect checkout colleagues to their store team’s VoCoVo Headsets.
Explore the ecosystem

Help at the push of a button

Keep lines moving by enabling cashiers to request assistance in seconds. This cuts idle time for recurring tasks, like replenishing till roll, to reduce transaction times.

Customised for your business

Keypads have eight segments that can be tailored to your brand and most common assistance requests, to target your stores’ inefficiencies and maximise operational impact.

Efficient checkouts, happy customers

When there’s an issue at checkout, cashiers can alert the shop floor team using their Keypad to resolve it immediately, for a smoother checkout experience that wins repeat business.

Secure communication without tannoys

Keypads allow cashiers to reach their shop floor or security colleagues discreetly. This improves colleague safety and ensures customers enjoy an uninterrupted shopping experience.

Maximise impact with analytics

Track store metrics like Keypad usage and performance in the VoCoVo Portal, to continuously improve efficiency at your checkouts and set KPIs based on your top-performing stores.

Flexible power options

Carefully designed to keep cashiers reliably connected in any store format, our checkout Keypads can be hard wired or battery powered to suit your setup.
Customer insight
50%
of shoppers say long lines ruin the shopping experience.
Customer insight
86%
of consumers ditch brands after just 2–3 bad experiences.
Customer insight
1/4
of shoppers believe checkout lines are often too long.
How Keypads work

Connecting cashiers at the touch of a button

  • Step 1: Press for help

    When a cashier needs support, they simply press a request button on the keypad—quick and effortless.

  • Step 2: Instant team alert

    The selected request is instantly broadcast to all team members' headsets on the shop floor.

  • Step 3: Quick team response

    An active team member responds by pressing their Push-to-Talk button to acknowledge and accept the request.
Specs

Product specification

Coverage
VoCoVo designs each store’s infrastructure based on site architecture and business needs, allowing all devices to achieve the coverage you need.
Power
Micro-USB charging port or Rechargeable NiMH battery pack 4.8V DC.
Buttons
2 to 8 customisable buttons with unique messages.
Microphone
Two-way full-duplex microphone and speaker.
Frequency
1,880 - 1,900 Ghz.
Dimensions (mm)
120W X 120H X 27D (mm).
Cleaning
Use 70% isopropyl alcohol wipes.
Customer stories

Meet the retailers using
our Keypads

Asda

Previously a part of the Walmart family, UK supermarket giant Asda is known for its large-format stores offering groceries, food, fuel and pharmacy services. Store colleagues are connected with VoCoVo Headsets, and our checkout Keypads support cashiers to keep lines moving at checkout.
"VoCoVo are committed, even with the speed in which their business is growing. We have dedicated colleagues on the account who are always available to provide support, where required. VoCoVo are very much part of our business strategy and we will be actively looking at the opportunities to expand to further areas."
Stuart PeelProject Manager
Read their story
Frequently asked questions

VoCoVo Keypad FAQs

Get to know our checkout Keypads and how they work to support cashiers in the fully connected store.

Resources

Related resources

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