RESILIENCE
Engineered to deliver the most resilient communications in retail
Always on. Always secure. Built to operate independently at scale. VoCoVo keeps your teams instantly connected, even when everything else goes down.
WHY ROBUST FOUNDATIONS MATTER
When communication fails, operations suffer
When external services fail, Wi-Fi and cloud-based communications stop too – impacting customer experience, team efficiency and operations. With VoCoVo, every store continues operating as an ‘island’ to keep your teams securely connected, even when your internet goes down. / no matter what challenges you face.
Wi-Fi OutageWi-Fi Connection
RELIABILITY & PERFORMANCE
Keeps working when other systems can’t
Engineered for over 99% uptime, VoCoVo works independently of Wi-Fi on a secure DECT frequency. Your teams stay connected during outages and the unexpected, for complete operational continuity.
Operates on the 1.8GHz band with no interference from Wi-Fi or Bluetooth congestion
Over 99% uptime with an ultra‑low hardware failure rate of less than 1% for ultimate peace of mind
Star configuration installation ensures no single point of failure can break communciations
Crystal‑clear voice quality with zero latency or lag for natural, real-time conversions
OUR HARDWARE
The devices behind our 99% uptime
COVERAGE
Base Unit
Flexible and scalable connectivity for every retail store footprint
CONVERSATION
S5 Pro Headset
The leading retail team headset with your future built in
INTEGRATION
Controller
The brains of your VoCoVo system, opening a world of possibility
Customer Stories
Trusted by the World's Most Resilient Retailers
Stories
Maximising uptime with DECT technology
Seeking to avoid the downtime experienced with mobile solutions, JYSK now connects colleagues across its stores with VoCoVo Headsets.
Read more
Stories
Collaborating to reduce in-store theft and loss
VoCoVo has supported The Midcounties Co-operative to ensure its team remains supported and connected at all times
Read more
Stories
Faster checkouts and happier customers
Keen to innovate and requesting a scalable solution, Asda required a robust solution ready to stand up to the daily demands of retail life.
Read more
Choose your starting point
From small teams to ambitious global retailers, there’s a VoCoVo solution designed for you
For small teams
I want to connect up to 8 team members instantly
Designed to bring small teams together, VoCoVo Link helps colleagues collaborate instantly while they work – all in one professional device.
- Easy to use and set up (10 minutes or less)
- Crystal-clear conversations without Wi-Fi
- Quick support in the VoCoVo Link app
For the connected store
We want to unite teams & technology at scale
Designed to unite large retail teams and create fully connected stores, your goals define the journey. Whether you expand collaboration to your customers, head office or other tech.
- Team communication through to fully connected stores
- Visibility, management and optimisation from Head Office
- Unlimited smart technology and AI integrations
Our commitment
At VoCoVo, we will continue developing every aspect of our solution to deliver what retailers and their store teams need in the pursuit of connected retail.
"VoCoVo gives retailers a solution that is both continuously developing and completely open. This means being ready to technically support any strategic decisions they make as they create connected stores, both through our own customer-first approach to development, and by integrating seamlessly with the other technologies they choose to serve their business goals."
Siobhan MylesGlobal Product Director
Operates as an "on-premise island" independent of internet connectivity
Star configuration design ensures no single point of failure across the estate
Ultra-low hardware failure rate of less than 1% for maximum peace of mind