Insights

Smart tech, smart people

Chapter 5

Smart tech, smart people

Smart technology is only truly ‘smart’ if it supports and empowers the people using it. Explore the central role of people in the rollout and success of smart technology, and in delivering the seamless in-store experiences customers have come to expect.

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The Huddle

Hot topics amongst Store Operations Leaders

The nation’s Operations Leaders are united in their commitment to associate wellbeing. Here’s how VoCoVo can help.

News

How The Fresh Market use VoCoVo telephony to stay on top of all customer questions

Many retailers struggle to balance in-store service with external phone calls. Here’s a look at how our telephony integration feature helped The Fresh Market rise to the challenge.

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Stay on top of the holiday rush: how VoCoVo integrations help associates during busy periods

Customers love smart devices, but associates can find them overwhelming. Our open API puts you back in control so that you can make the most of your tech.

Insights