Measuring efficiency savings

VoCoVo is all about efficiency. Every part of our system is designed to help you and your colleagues make the most of your time. This is especially important at the moment:

• The retail sector has lost almost 190,000 jobs since the start of the pandemic. Many stores are operating with reduced numbers and cannot afford to rehire colleagues. 
• Self-isolation rules look set to continue for the rest of the year. Experts also believe we are in for a severe winter flu season. This means that frequent absences are likely.
• 86% of UK consumers are expected to shop online in 2021. Convenience is a key factor in this decision. Speeding up in-store service is the only way to compete. 

With fewer colleagues on the floor and an impatient customer base, you need to make every second count. Our system uses the power of communication to turn your team into a well-oiled machine:

1. Reduce travel time by 1.4km per day

Retail colleagues spend a lot of time walking. Visiting the stockroom to check on an order or tracking down a colleague to ask for advice is a time-consuming process. In larger stores such as DIY outlets or out of town supermarkets, this can have a serious effect on efficiency.

This is where our headsets can help. Colleagues can communicate instantly, even if they are at opposite ends of the store. Our research shows that this can save each colleague up to 1.4km of unnecessary walking each day.

2. Free up seven hours per day:

Reducing walking distance by 1.4km will save each colleague an average of 17 minutes per day. If you employ 25 colleagues, this is over seven hours of extra working time- the equivalent of hiring an extra colleague.

3. Save £22,995 by reducing walking distance

Cutting out unnecessary walking allows colleagues to make better use of their time. Over the course of the year, this translates into some serious savings:

• Reducing walking distance by 1.4km saves you an average of £919 per colleague every year
• If you employ 25 colleagues, you will save £22,995 each year on travel time alone

4. Save 105 minutes per day on task efficiency

The shop floor can be a distracting place. Colleagues are frequently interrupted by customer questions, and this can make it hard to stay on task.

VoCoVo solves this problem by combining hands-free headsets with customer call points. Customers can ask questions via a call point and colleagues can answer without stopping their work. Telephony integration also allows colleagues to take external calls from the shop floor.

By enabling multitasking, our system can save you 67 minutes per day. In larger stores, this increases to 105 minutes per day. 

5. Save £5,749 by improving task efficiency

It is often said that time is money. In the case of task efficiency, this is literally true. Improving efficiency by 105 minutes per day can save you:

• £111 per week per store
• £5,749 per year per store