No team is the same, VoCoVo is a fully customisable solution that works together so you can too
Say goodbye to noisy tannoy announcements, multiple phone systems and clunky hardware. With VoCoVo, your team can receive calls, handle customer queries and communicate securely—all from one device.
Connect your people and save time by taking the steps out of contacting colleagues, checking stock and finding answers
Get real-time reporting on how your teams and customers use VoCoVo, compare insights by location and roll out improvements across your stores
With VoCoVo’s discreet communication, keep your business yours. No longer rely on open frequencies or noisy tannoy announcements to connect colleagues
Teams can share their knowledge instantly by asking each other questions
Colleagues feel safer and better connected with the use of VoCoVo
New starters can be mentored remotely, keeping senior staff active
Allow stores to connect to each other, and send messages through to Head office
Able to stay in the loop, colleagues can get on with the tasks at hand
No longer left waiting for answers, colleagues can help customers instantly
Talk in teams, direct 1-2-1s and pick up incoming calls.. all from your Headset
A channel is a dedicated platform for teams to hold group conversations. Everyone in the channel can keep up with conversation, staying in the loop. Multiple channels can be set up based on your workflow, with team members being able to switch between channels by the push of a button.
With our VoCoVo Headsets, your team can make outgoing calls, answer, hold and transfer customer calls, listen to voice messages and get involved in team talks from anywhere in-store, without ever having to pick up the phone. Our advanced telephony options also include features like speed dial, callbacks and call forwarding.
Communicate with team mates individually, via One to One private channels. Hold private conversations between store managers, or run regular performance meetings on the go. VoCoVo allows for secure conversations between colleagues.
Sometimes, it’s not enough to build something new. That’s why our ecosystem combines the power of our VoCoVo hardware and software with all your favourite third-party integrations, to drive efficiencies and help you run market-leading stores into the future.
Learn about our ecosystem
All the latest tech your stores need. Nothing they don’t
Expand your tech possibilities with VoCoVo API add-ons
Ready to sync with all the services you know and trust
Unlike walkie-talkies, we use full-duplex technology because it allows voice data to flow simultaneously in both directions. This means your team can listen and talk at the same time, just as they would face-to-face. When communication feels natural, it’s easy to focus on what’s important—the conversation.
Not only can colleagues communicate on the shop floor, but Head office can reliably update colleagues on the go
Unlike crackly walkie-talkies, full duplex communication means everyone can talk and listen at the same time
VoCoVo Headsets don’t rely on Wi-Fi to communicate so aren’t vulnerable to the same security risks, blackspots or traffic peaks
VoCoVo integrates with your existing systems to keep your team up-to-date with alerts from smart devices across your store. When your CCTV system picks up something suspicious or your smart shelving needs a refill, VoCoVo notifies a colleague immediately.
Give your team the power to call emergency services instantly at the push of a button, from anywhere in store
VoCoVo is able to integrate with existing security systems to send your team important alerts
Without the need for tannoy’s, colleagues can coordinate to prevent thefts and contact emergency services efficiently
We’re changing the way businesses think about teamwork across Fashion, Grocery, Restaurants and Homeware
VoCoVo has been proven to increase productivity, improve customer service and maximise resources. Don’t just take our word for it, literally thousands of people are using VoCoVo team communications solutions every day, making their lives easier and their customers happier.
No, VoCoVo is very different from two way radios. VoCoVo uses digitally encoded speech which means it is more secure and significantly clearer than normal two way radio. VoCoVo also uses duplex speech which means that two or more people can speak at the same time, similar to having a conversation on the telephone.
No.
Instead of competing with wifi dependent systems, VoCoVo runs on its own frequency dedicated to carry voice communication in a local environment. If your wifi goes down, no big deal. VoCoVo keeps on running and the show goes on.
An internet connection is required should you want to access additional features such as our insight portal, customisable Call Points and various integrations.
In short, no.
Crystal clear, multi-way team communication is just ground-level functionality and VoCoVo smart Headset are just part of a family of VoCoVo hardware that combines to bring a voice-led tech layer to operations and service delivery.
A VoCoVo install has the potential to impact store, backroom and warehouse operations at every level, in every department.
