The humble walkie-talkie has been the poster boy of two-way radio communications since development as part of the American WWII effort and has been around in one form or another ever since, serving industries of all kinds.
In today’s global, digital, connected markets, businesses face new barriers to growth with greater strain on communications and logistics. Pinch-points become harder to identify and inefficiencies creep in undetected.
More and more businesses are turning to full-duplex, walkie-talkie alternatives that strengthen the backbone of communications while also enabling capture of top-down, operational analytics that help ID and iron out hidden pinch-points.
So what is it about full-duplex voice-comms that has the walkie-talkie sending out an SOS? Let’s take a look at the side-by-side to see how full-duplex delivers much, much more than just simple voice communications at-a-distance.
|Walkie-Talkie||VoCoVo Push-to-talk (PTT)|
One-at-a-time, send *or* receive speech. Slow, high-friction, inefficient. Analogue low-fi, low-clarity sound.
|Full Duplex Communication|
Many-at-a-time send *and* receive speech. Dynamic, fluid, efficient. Hi-fi, crystal clear sound.
|No analytics, no operational insight|
You push, you talk. That’s about it.
|VoCoVo Portal (Analytics)|
For powerful headset data analysis driving operational change, cost saving and better opportunity capture.
|No message casts|
Err… you push, you talk. That’s about it.
|VoCoVo Portal (Message casts)|
Issues taking card payments? Instantly send recorded or uploaded company-wide voice messages and updates to all stores and all headsets from one central location.
|No telephony integration|
The phone rings—walkie-talkie knows nothing about it. Potential for missed calls and missed opportunity.
Pick up external calls on-the-go via headset. Call transfer from headset-to-headset. Never miss important calls again.
|Bulky, noisy, hand-held|
Hands full? Too bad.
Prone to loud, unprofessional message-leaks into the customer environment.
|Lightweight, discreet, hands-free|
Hands full? Talk and multitask with ‘talk-lock’. Confidential and crystal clear. No message leaks into the customer environment.
|Prone to overheating|
Both high and low temperatures will reduce battery life and talk time.
|Cool, consistent and stable|
Lightweight stable-temperature components for long, stable 52 hour battery life and 9 hour push-to-talk time.
|Prone to damage & breakdown|
Often left free-standing and knocked off work surfaces. High potential for replacement costs.
|Stay-on, robust, hard-wearing|
Light, discreet and ‘stay-on’. Less prone to damage—only 3% failure rate.
Something went ‘snap, crackle, pop’? Get ready to replace the whole thing. Prone to obsolescence.
|Modular & Scalable|
Add and retrofit new hardware, replace or upgrade old parts,
integrate with 3rd party devices without redundancy.
|Limited range and coverage|
Out of range? Too bad.
|Dynamic, flexible installation|
Multi-cell, never-fail coverage. Add base units to expand available range across olympic-sized sites.