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INSIGHT

Retail, Disconnected

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The first part of our global research findings are published in this mini ebook. It outlines the 3 key themes discovered when surveying both retail decision makers and retail shop floor workers to determine if there is a clear vision of smart technology adoption that is understood by all.

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Our metrics

Results based on the average store using VoCoVo

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£3.7k+

Saved every year by making everyday tasks more efficient.

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240k+ steps

Saved by making it easy for colleagues to help customers, ask questions and check stock remotely from their Headsets.

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389 working hours

Saved by replacing unnecessary footsteps with remote communication and workflow management.

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“This is the best thing ever, I don’t have to run around and leave my area to find people all the time.”
Emma | Manager
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“With the inclusion of telephone integration, our colleagues can now take internal and external calls via the headsets, negating the need for separate handheld phones.”
Steve Edwards | Senior Manager
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“VoCoVo allows us to work on customers’ cars outside, whilst still being fully connected to the rest team. It’s completely changed the way we work.”
Tom James | Store Manager
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“We are really impressed with the quality of the VoCoVo headsets. Costs have been reduced as we no longer have to replace parts so frequently.”
Paul Cannon | Head of Retail IT
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Latest news

News
Hot topics amongst Store Operations Leaders

The nation’s Operations Leaders are united in their commitment to associate wellbeing. Here’s how VoCoVo can help.

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News
How The Fresh Market use VoCoVo telephony to stay on top of all customer questions

Many retailers struggle to balance in-store service with external phone calls. Here’s a look at how our telephony integration feature helped The Fresh Market rise to the challenge.

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News
Stay on top of the holiday rush: how VoCoVo integrations help associates during busy periods

Customers love smart devices, but associates can find them overwhelming. Our open API puts you back in control so that you can make the most of your tech.

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News
Face the holiday season with confidence: How VoCoVo eases the pressure on associates

The holidays shouldn’t be an ordeal. By improving in-store communication, we can ensure the holiday season goes off without a hitch.

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News
What does it mean to be a VoCoVo Partner?

The VoCoVo partnership scheme lets you grow your business without having to go it alone. Here’s what we offer, and how you can get involved.

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News
Make every store your best store- how the VoCoVo Portal can help you achieve estate-wide perfection

With more stores comes more pressure to deliver a great customer experience: Here’s how the VoCoVo Portal can help you achieve consistency across your entire network.

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News
Staying safe- How VoCoVo protects associates and keeps stores secure

Organized crime is costing retailers dearly. We’re here to help you level the playing field.

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News
Groceryshop 2023 recap: how smart technology can provide a lifeline for struggling grocery associates

Help is at hand for grocery associates. From improving efficiency to preventing shoplifting, here’s why our Series 5 Pro headset is the perfect grocery store companion.

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News
Help is at hand: Why our keypads are a lifeline for busy checkout associates

Checkout associates are under a lot of pressure. Our keypads make sure they’re supported at all times.

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