Our reports feature gives you access to all the data you need to optimise performance across your stores, with information like Headset activity, Call point usage and colleague response times all at your fingertips. Checking and comparing performance between stores and areas, setting benchmarks and building-out leadership tables for your incentive schemes has never been easier.
“Being able to see how often our Call Points are pressed in different locations across the store allows us to better equipt our customers with on demand service where they really need it.”
