Only a month ago VoCoVo’s team headed to the incredible EuroCIS 2022 in Düsseldorf, Germany. We enjoyed connecting with new colleagues and customers, and found so much inspiration from the world of retail technology over just a few days.
Bringing teams together
EuroCIS 2022 focused on bringing teams together and, developing connected stores with customers at the heart of communication. As customers increasingly use smartphones, omnichannel purchasing methods and multiple points of contact, we wanted to meet as many colleagues as possible to introduce and share the fantastic VoCoVo ecosystem.
This year’s EuroCIS focused on all things retail, especially retail technology. A perfect match for us at VoCoVo. We met some fantastic new customers, had great conversations with tier one European retailers and spent quality time with our existing customers and partners. After two years of disconnection, it was incredible to have the opportunity to meet so many brands and customers in person.
What we learned
The conversations we had at EuroCIS shed a huge amount of light on the difference between the UK and European markets.
We got to find out about how European teams are communicating right now: Are they using Walkie Talkies? Are any solutions in place? In some cases, we found that an ecosystem of connected devices was a totally new idea. Sharing this approach, focused on software, integrations and bringing teams together, was really interesting for our VoCoVo team at EuroCIS.
The future of infrastructure
The thing we were asked most about was infrastructure, and how our ecosystem works. Customers want a common place to communicate. But most of all, EuroCIS was abuzz with questions about the connected store. We were able to present our possibilities for integration, and also show how efficiencies in communication can be made with clever devices like our Call Points, Key Pads and telephony integrations.
What’s next?
We’re excited to make further progress in Europe progress VoCoVo in Europe even further, helping our European partners close the gaps in their communication. We want to introduce new options for the connected store, introduce ourselves and our brand over the coming weeks and months.