How to Improve Customer Service in Retail Business

How to Improve Customer Service in Retail Business   According to research by Salesforce, 67% of consumers and 74% of business buyers say they’d actually pay more for great customer experience.   The idea that the experience you deliver through your retail stores impacts customer satisfaction, average basket value and retention isn’t a new one.…

How to Enhance Your Retail Time Management

How to Enhance Your Retail Time Management The hustle and bustle of the retail environment is a demanding role. Each department needs to run like clockwork, and one slip up can cause multiple issues further down the line, creating inefficiencies and unmet deadlines.   Remember, how much you sell isn’t just down to how many…