5 Innovative Communication Technologies Bringing Tier 1 Retail Teams Together

Digitalisation is leading to new market challenges but it is also providing today’s businesses with innovative ways of addressing them. Smarter working trends are enabling new ways for teams to communicate in the workplace, presenting a phenomenal opportunity for today’s Tier 1 retailers to minimise inefficiencies, drive sales, and transform business operations. To counter the…

How retailers can improve their customer service

Customer experience is central to all industries, but is especially pivotal in the retail world. Intense competition levels, which is increasingly being exacerbated by the popularity of ecommerce, means that it is absolutely vital for stores or brands to ensure their customer service really stands out from the crowd. Customer-centric These days, customers expect, and…

Vocovo Headset

How to never miss a customer phone call again

When you’re trying to deliver unbeatable customer service, it can feel like you need to be in several places at once. On top of the manpower required to successfully run a retail business, it takes a considered combination of delegation, organization and technology to ensure you don’t miss valuable customers. The fact is retailers are…

WOBA 2016 WINNER

Innovation Award Winners!

Strongbyte Solutions Ltd has been presented with the award for Innovation in recognition of their work designing and developing innovative team communication solutions for some of the biggest names in UK retail. Strongbyte succeeded in spite of strong competition from many other successful businesses in the region. The award was presented by the West Oxfordshire…

ISO 9001

Strongbyte achieves ISO 9001

We are delighted to announce that VOCOVO has now achieved ISO 9001 accreditation. Our consistent, repeatable processes and systems used in our product development and approved by this accreditation provide quality reassurances to all our customers.