5 Ways to Communicate More Effectively in the Hospitality Industry Your team is the heartbeat of your hospitality business. Whether you’re in the hotel sector, the competitive cafe scene, or a restaurant chain, your ability to deliver winning service comes back to your people. But behind many calm, seemingly efficient customer-facing teams is poor…Read details
7 Ways to Quickly and Effectively Increase Retail Store Efficiency, Month After Month Retail efficiency in any store size is a key driver for customer experience and retention. As consumer expectations soar, many retailers are failing to meet their demands, with only 8% of British brands witnessing an improved customer experience (CX) in 2017.…Read details
Why Retail Success Today Depends on Boosting Operational Efficiency The world of retail is constantly evolving to meet emerging trends in consumer demands, driving retailers to consider how they can innovate their operations to deliver exceptional customer experiences without increasing the cost to serve. This is where examining operational efficiency becomes key, particularly for Tier…Read details
The Retail Security Systems Preventing Theft and Improving Staff Safety in Tier 1 Stores Across Europe
The Retail Security Systems Preventing Theft and Improving Staff Safety in Tier 1 Stores Across Europe With the overall financial cost of retail crime climbing to £700 million in 2018, Tier 1 retailers are increasingly looking to innovative technology systems as a solution to their store security challenges. Whilst many retailers continue to invest in…Read details
How Much Will Theft Cost Retailers in 2019? Theft is a growing concern shared across retailers in the UK. With one in five thefts now taking place in stores, retailers are reporting that challenging shop thieves is the biggest cause of aggressive and violent behaviour. Career criminals intentionally use violence and abuse when challenged over…Read details
Digitalisation is leading to new market challenges but it is also providing today’s businesses with innovative ways of addressing them. Smarter working trends are enabling new ways for teams to communicate in the workplace, presenting a phenomenal opportunity for today’s Tier 1 retailers to minimise inefficiencies, drive sales, and transform business operations. To counter the…Read details
Most of us recognise that today’s food retail consumers expect good service. But how many of us can confidently say we’re taking steps in our stores to deliver this? According to research by Engage Hub, ‘65% of C-level executives rank improving customer experience as the most important overall business objective, even above net profit and…Read details
The RBTE has quickly become the leading expo for innovative technology for the retail industry.
VOCOVO is an integral part of this technology to retailers.
Book a demonstration at the RBTE Expo to see how VOCOVO telephony integration will increase sales and profits in your stores.
Call or email us today for a time slot – 01386 725100 / firstname.lastname@example.org