My name’s Wendy McCuish, I work at our New Eltham store as a Team Leader.
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VOCOVO is an integral part of this technology to retailers.
Book a demonstration at the RBTE Expo to see how VOCOVO telephony integration will increase sales and profits in your stores.
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Customer experience is central to all industries, but is especially pivotal in the retail world. Intense competition levels, which is increasingly being exacerbated by the popularity of ecommerce, means that it is absolutely vital for stores or brands to ensure their customer service really stands out from the crowd. Customer-centric These days, customers expect, and…Read details
In any retail environment, effective communication is essential, whether that is between management and customer facing colleagues, colleagues and security, or customers and store colleagues. The busier the store, the more critical it is to have in place effective solutions that will allow communication to take place instantly and effectively Retail colleagues need to walk…Read details
In a retail environment, especially in a big store, it can be hard to keep in touch with all of the colleagues around the shop floor. However, tannoy announcements routinely lack clarity and staff announcements can be a source of great irritation for consumers. Today’s retailers would prefer to reserve the use of tannoy systems…Read details
It’s no secret: great communication facilitates great collaboration. There are busy and demanding roles within every industry, each with its unique challenges. But common to them all is the need to communicate effectively within a team. Whether you are in a key leadership role, a team member on a large-scale project, or anything in-between, finding…Read details