Digitalisation is leading to new market challenges but it is also providing today’s businesses with innovative ways of addressing them. Smarter working trends are enabling new ways for teams to communicate in the workplace, presenting a phenomenal opportunity for today’s Tier 1 retailers to minimise inefficiencies, drive sales, and transform business operations. To counter the…
Read detailsMost of us recognise that today’s food retail consumers expect good service. But how many of us can confidently say we’re taking steps in our stores to deliver this? According to research by Engage Hub, ‘65% of C-level executives rank improving customer experience as the most important overall business objective, even above net profit and…
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The best RBTE ever!!
We met so many Tier 1 Retailers over the two days at the RBTE.
Some already using VOCOVO and others wanting to set up trials!
Come and visit us next year!
My name’s Wendy McCuish, I work at our New Eltham store as a Team Leader.
Read full article – https://lnkd.in/gMXZSJr
VOCOVO is an integral part of this technology to retailers.
Book a demonstration at the RBTE Expo to see how VOCOVO telephony integration will increase sales and profits in your stores.
Call or email us today for a time slot – 01386 725100 / sales@vocovo.com
Customer experience is central to all industries, but is especially pivotal in the retail world. Intense competition levels, which is increasingly being exacerbated by the popularity of ecommerce, means that it is absolutely vital for stores or brands to ensure their customer service really stands out from the crowd. Customer-centric These days, customers expect, and…
Read detailsIn any retail environment, effective communication is essential, whether that is between management and customer facing colleagues, colleagues and security, or customers and store colleagues. The busier the store, the more critical it is to have in place effective solutions that will allow communication to take place instantly and effectively Retail colleagues need to walk…
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