The RBTE has quickly become the leading expo for innovative technology for the retail industry. VOCOVO is an integral part of this technology to retailers.
Book a demonstration at the RBTE Expo to see how VOCOVO telephony integration will increase sales and profits in your stores.
Call or email us today for a time slot – 01386 725100 / sales@strongbyte.com
Customer experience is central to all industries, but is especially pivotal in the retail world. Intense competition levels, which is increasingly being exacerbated by the popularity of ecommerce, means that it is absolutely vital for stores or brands to ensure their customer service really stands out from the crowd. Customer-centric These days, customers expect, and…
Read detailsIn any retail environment, effective communication is essential, whether that is between management and customer facing colleagues, colleagues and security, or customers and store colleagues. The busier the store, the more critical it is to have in place effective solutions that will allow communication to take place instantly and effectively Retail colleagues need to walk…
Read detailsIn a retail environment, especially in a big store, it can be hard to keep in touch with all of the colleagues around the shop floor. However, tannoy announcements routinely lack clarity and staff announcements can be a source of great irritation for consumers. Today’s retailers would prefer to reserve the use of tannoy systems…
Read detailsIt’s no secret: great communication facilitates great collaboration. There are busy and demanding roles within every industry, each with its unique challenges. But common to them all is the need to communicate effectively within a team. Whether you are in a key leadership role, a team member on a large-scale project, or anything in-between, finding…
Read detailsRemember when you were a child and you connected two tins with a piece of string and whispered secrets to your siblings from behind the wall? Maybe on reaching your pre-teen years you upgraded and got some walkie talkies for Christmas. It was the best! You could communicate without even having to leave your bedroom!…
Read detailsWhen you’re trying to deliver unbeatable customer service, it can feel like you need to be in several places at once. On top of the manpower required to successfully run a retail business, it takes a considered combination of delegation, organization and technology to ensure you don’t miss valuable customers. The fact is retailers are…
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